Template 1: New Client - Welcome and Install
Use this after you have invited a new client to Flutura.
Hi [client name], welcome to Flutura! I have sent you an invitation to your email ([client email]). Here is what to do:
1. Check your email and click the link to set up your account
2. Once you are logged in, save Flutura to your home screen so you can find it easily:
- iPhone: Tap the Share button, then "Add to Home Screen"
- Android: Tap the menu (three dots), then "Install app"
Your Flutura link: workspace.flutura.app
If you get stuck, I can walk you through it at our next session. See you on [next session date/time].
Template 2: Session Reminder
Use this 24 hours before a session, or on the day.
Hi [client name], just a reminder that we have a session on [date] at [time].
If you have a moment before then, it would be helpful to log your mood in Flutura: workspace.flutura.app
See you soon.
Template 3: Assignment Reminder
Use this when you have assigned a worksheet or task in Flutura.
Hi [client name], I have shared a new [worksheet/task] with you in Flutura called "[assignment name]".
You can find it here: workspace.flutura.app
Try to complete it before our next session on [date]. It should take about [estimated time]. Let me know if you have any questions.
Template 4: Native App Migration
Use this for clients who currently use the Flutura app from the App Store or Play Store.
Hi [client name], we have upgraded Flutura to a new version that works through your browser. It is faster and always up to date.
Here is how to switch:
1. Go to workspace.flutura.app in your browser
2. Log in with your usual email and password
3. Save it to your home screen:
- iPhone: Tap Share, then "Add to Home Screen"
- Android: Tap the menu (three dots), then "Install app"
All your data is still there; nothing has changed except the way you open it. Once you are comfortable, you can remove the old app.
I can help you set this up at our next session if you prefer.
Template 5: Install Nudge (Existing Client, Not Yet Installed)
Use this for clients who access Flutura in the browser but have not installed it.
Hi [client name], quick tip: you can save Flutura to your home screen so it works just like a regular app. It takes about 30 seconds:
- iPhone: Open workspace.flutura.app in your browser, tap Share, then "Add to Home Screen"
- Android: Open workspace.flutura.app, tap the menu (three dots), then "Install app"
This way you will always have it one tap away. I can help you set it up at our next session if you like.
Tips for Therapists
WhatsApp has a 98% open rate compared to 20% for email. These messages get seen.
Send Template 1 immediately after inviting a new client in Flutura.
Send Template 2 as a gentle nudge; it normalises using the platform between sessions.
Personalise where possible: Adding the client's name and specific details makes the message feel less generic.
Keep it brief: Clients respond better to short, clear messages.