Flutura was built to help you work safely and privately with your therapist.
This short guide explains how your data is stored, what your therapist can see, and the choices you have about sharing and consent.
You stay in control of your information — always.
Flutura keeps your personal and therapy information secure and confidential.
Your data is stored safely on UK-based servers under GDPR and HIPAA standards.
Everything you share is encrypted, which means it’s protected while it travels and while it’s stored.
Flutura never sells your data or uses it for marketing.
Only you and your therapist can see your personal therapy information.
You can stop sharing, delete your data, or update your preferences at any time.
Information Type | You | Your Therapist | Flutura Support (only if you ask for help) |
Worksheets & reflections |
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Mood logs & progress |
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Account details (email, name) |
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Private notes you save (unshared) |
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You decide what to share. Private reflections remain visible only to you unless you choose to share them.
When you join Flutura through your therapist’s invitation, you’re asked to agree that:
Your data can be stored securely on Flutura
Your therapist can view the information you share with them
You can withdraw this consent whenever you choose
You’ll see a simple privacy notice before activating your account, and the date of consent is saved automatically.
You can also message your therapist at any time if you’d like to review, update, or withdraw consent.
You have full control over how your data is used.
Action | What it Does |
View or download data | See your worksheets, progress charts, or messages |
Delete your account | Permanently removes your data after 90 days |
Pause reminders | Take a break without losing your progress |
Adjust privacy settings | Choose what your therapist can see |
Request your data | Email privacy@flutura.app to request a copy |
Flutura will reply to privacy requests within one month, following GDPR timelines.
Encryption: Protects your data in transit and at rest
Storage: UK servers
Access control: Only authorised users with secure logins
Audit logs: All access is recorded and reviewed
Breach alerts: You’ll be notified quickly if anything ever compromises your data
Flutura’s therapy app does not use marketing cookies.
On the public website (flutura.app), you’ll see a small cookie banner. You can:
Accept or reject optional cookies
Change your settings anytime under “Cookie Preferences”
These cookies help Flutura understand website use, not therapy content.
Sometimes you or your therapist might contact support about a technical problem.
In those rare cases:
Support staff can only see technical details, never your therapy content.
Any access is time-limited, logged, and approved.
Email privacy@flutura.app — you’ll reach Flutura’s privacy team directly.
You can ask to view, correct, or delete your data, or get a full copy of the platform’s Privacy Policy.
Your therapist owns the therapy process.
You own your data.
Flutura’s job is to keep it private, secure, and in your hands.
